Customer Service
Our 30 Day, 100% Money Back Guarantee
If for any reason you are not completely satisfied with your Recovery product(s) order, simply return your product(s) to us (used and unused) within 30 days of purchase and you will receive a full 100% refund of the price you paid for the product*, GUARANTEED. No questions will be asked (Note: Refunds are issued for the total amount of products returned minus the cost of shipping re: International Shipments or where shipping is charged). Refunds are not issued on repeat orders. Recovery customers may only be refunded for their last Recovery transaction and not for past orders. How can we make this incredible guarantee? Because we KNOW you will be satisfied with Recovery's products. Every single statement on this Web site is completely accurate and true.
Return Address:
for US shipments please send to:
Life Enthusiast Co-op (your order number)
116 - 250 H Street
Blaine, WA 98230
For Canadian and International Shipments send to:
Life Enthusiast Distributors (your order number)
P.O. Box 1408
Vernon, BC V1T 6N7
Canada
*ORDER NUMBER ON PACKAGE OR INVOICE MUST BE INCLUDED FOR REFUND
Security
Using state-of-the-art encryption security technology, your online order is secure. When you place your order, you will be taken to our secure server prior to being asked for your credit card number.
Privacy
Your privacy is important to us. We will never trade, lease or sell your name or e-mail address information.
We follow a strict anti-spam policy and do not spam our customers, ever. We will contact you ONLY if your order
information is incomplete. Credit card charges will appear on your statement as "Life Enthusiast Co-op ".
Your order is shipped
discreetly in a plain package with a shipping label from "Security Mail Services. "
Order Packaging
Orders are discreetly shipped in plain packages. There is nothing written on the package that identifies the contents.
Ordering Info
Credit Card Orders
We accept Discover, American Express, Visa and MasterCard, plus PayPal and MoneyBookers
*IF YOU ARE TRYING TO ORDER ONLINE AND
YOU ARE UNABLE TO COMPLETE THE ORDER,
PLEASE PHONE US AT 1-866-543-3388 or 775-299-4661*
Postal, Fax & Phone Orders
If you do not wish to order online or your browser does not support encrypted order forms you can easily order by phone, fax or mail.
Mail Orders
To order by mail, print out your order-invoice form and send along with a credit card number, check, or money order by mail to:
Life Enthusiast Distributors
P.O. Box 1408
Vernon, BC
V1T 6N7
For orders by mail, please allow additional time for mail delays and for orders to be processed. Please note that we do not accept COD Orders. If you are using a postal money order, please be sure it is International.
Fax Orders - 403-398-0489
To order by fax with your credit card, and fax your completed order form to 403-398-0489. We accept orders
24 hours a day, 7 days a week, 365 days a year.
Order Toll-Free! - 866-543-3388
You can order toll-free 8 am to 8 pm Pacific Time with your credit card. Simply call our direct order line
at 866-543-3388. Your privacy will be respected 100%.
Shipping
All orders are processed within 48 hours. All orders are shipped by USPS or UPS in United States and Canada Post in Canada. All shipments are sent UPS when a physical address is provided and by Priority Mail when a post office box is provided (allow 3-5 business days for delivery on either service).
We pack all orders discreetly with no indication of the product being inside. There is nothing written on the package that identifies the contents.
